Welcome To Rolling Hills Animal Hospital

COVID-19 STATEMENT

 

Dear Valued Families,

With heightened health concerns at the forefront of our minds, Rolling Hills Animal Hospital wants our community to know that there is no higher priority than our commitment to the health and safety of our patients, clients, staff, and their families. Please know we already work hard to ensure the cleanliness of our facility on a daily basis but as a result of the Coronavirus (COVID-19) we have enhanced our cleaning and disinfecting procedures throughout the hospital and are exercising all recommended precautions to safeguard our hospital to ensure we can remain open to serve you and your pets.

PATIENT INTAKE PROTOCOL

EFFECTIVE IMMEDIATELY, until further notice.

In addressing the options of reducing human contact, we will be changing our patient intake protocol for all appointments as well as any prescription pick-ups. We are restricting access to certain parts of the hospital in an effort to minimize any potential exposure. We understand this can be an inconvenience but greatly appreciate your cooperation in our effort to keep our community safe and healthy.

Appointment/Procedure Protocol

  1. Remain in your vehicle: Upon arrival in the parking lot, please remain in your vehicle with your pet.
  2. Call to notify us: Please call our main number, 410-857-5757, and notify us you are here and give a description of your vehicle.
  3. A technician will come to get you: A tech will be out when we are able to take your pet directly to an exam room.
  4.  Payment: Please remain in the exam room after your pet’s appointment. A staff member will check you out from the room and escort you from the building. 

Prescription/Product Pick-up

  1. Remain in your vehicle: Upon arrival in the parking lot please remain in your vehicle.
  2. Call to notify us: Call and let us know you are here to pick-up a prescription.
  3. Payment: A staff member will take payment information from you for processing.
  4. Delivery: Once payment is complete a staff member will bring the items to your vehicle.

 

WHAT WE ARE ASKING OF YOU

We are requesting all clients who have flu or COVID-19 like symptoms (any respiratory clinical signs/recent fever/recent international travel) to reschedule any appointments or send an authorized representative in your place.

We kindly ask you to please alert our hospital if you have visited us in the last 7 days and you or anyone you have been in contact with has been quarantined for any reason, or have tested positive for COVID-19.

We are constantly monitoring and developing additional ways to help you in this crisis. Thank you for your patience and understanding as we make some necessary protocol changes to ensure the health of our community.

Your Rolling Hills Family

 

A Finksburg, MD Veterinary Clinic

Welcome to Rolling Hills Animal Hospital! We are a full-service, small animal practice in Finksburg, MD offering medical, surgical, dental, and preventative care. We provide a friendly, neighborhood environment with an emphasis on service and your experience with us. Our doctors and staff are passionate about our work, and take a genuine interest in each and every client and their pet. Whether an old friend or new neighbor, we look forward to your visit and value your continued trust.

Our mission at Rolling Hills is to provide quality care to our patients, communicate effectively and respectfully to our clients and to make your experience with us one that exceeds your expectations. We have been caring for pets in the Carroll County region for the last nine years. We recognize that your pet is an essential member of your family and since we’re a family-owned clinic, it’s only natural we treat our patients the same way. ...like family.

We realize that you have many choices in veterinary care for your pets in Finksburg, MD. We are privileged that you chose us!

 

 A Full Service Veterinary Clinic in Finksburg, MD

 

Rolling Hills Animal Hospital

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